Frequently Asked Questions | Portman Generators
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Frequently Asked Questions

Is Hiring a Certified Installer Really That Important?

It’s very important that everybody involved in a generator installation is licensed, certified, and insured. Installing a generator is a pretty major undertaking because we have to tie into your major gas line that runs through your home and then also your electrical system, so you want qualified, certified, licensed people to accomplish these tasks. Doing so protects you as the homeowner, it protects your homeowner's insurance, and it protects us as the contractor.

What Should You Think About When You Consider Purchasing a Generator?

First, you need to think about choosing the right contractor by making sure that the contractor is a licensed, insured contractor registered with the municipality. Second, make sure that they are an authorized dealer for the generator manufacturer so you know you're getting a quality installation and that the installation will be warrantable. Third, you want to make sure that they can do the project start to finish including all aspects of the installation. Finally, check that they can provide service for that generator after it is installed so it can operate smoothly for years to come.

Are Permits Required for Standby Generators?

Some contractors will say that you don’t need a permit to install a standby generator and this honestly is just false. Every municipality in the area requires a permit for a generator installation and not only an electrical permit, but a gas permit as well. Also, the installation location needs to be approved so that the generator doesn’t disturb the neighborhood or the neighbors, so this is something else to consider while choosing a contractor.

Why Should Someone Choose to Work with Ohio Generator Experts?

Basically, it comes down to our experience, our years in business, our attention to detail, and really just doing the job right the first time and playing by all the rules as far as pulling all the proper permits and getting the proper inspections to protect our customers.

Who Can Benefit From a Standby Generator?

Just about anyone can benefit from having standby power. Our grid is aging every day and meeting or exceeding the capacity that is was originally designed for. Weather is a big factor and we also have new threats of cyber attacks on our grid. Really anyone who relies on power for heat, refrigeration, well water, sump pumps, home businesses, or businesses in general that just cannot function without power is a candidate for a standby generator.

Why Choose a Manufacturer Certified Generator Installer?

The top reason to choose a company that’s certified with the manufacturer is to protect your warranty. The last thing you want to do is have a generator installed by somebody who is not certified and void your warranty.

How Long Does a Generator Installation Take?

We try to make the process of purchasing and installing a standby generator as easy as possible. The sales call usually only takes about an hour. Once you get on our schedule, the actual work of installation takes about 8 hours, but depending on the complexity of the system it may take up to 2 days. We try to make the installation as least disruptive to your daily routine as possible so it takes one day from start to finish for the installation.

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